Shipping policy

Where we ship

We ship within the United States only, including Alaska, Hawaii, and Puerto Rico. We do not ship internationally at this time.

 

Shipping rates

Shipping is free on every order within the United States. There is no minimum order and no surcharge: the price shown on the product page is the price you pay. We do not currently offer expedited shipping.

 

Processing and delivery

Orders placed before 2:00 PM Central on a business day are processed within 1–3 business days. Transit is typically 5–8 business days after that, so most orders arrive 6–11 business days from the day you order.

We are an online-only retailer and do not hold our own warehouse stock. Our products ship directly from our suppliers' warehouses inside the United States, so items in the same order may arrive in separate shipments on different days. You'll receive tracking by email for each shipment.

Delivery estimates are not guaranteed. Carrier delays, weather, and holidays can affect delivery times.

 

Incorrect addresses

Please double-check your shipping address at checkout. We aren't able to reroute a package once it has shipped, and we can't be responsible for orders delivered to an address that was entered incorrectly.

 

Lost or damaged shipments

If your order arrives damaged, or tracking shows delivered but you haven't received it, email derpandfetch@gmail.com within 14 days of the delivery date and we'll work with you to make it right.

 

Questions

Email derpandfetch@gmail.com or call (651) 428-0177. We reply within one business day, Monday through Friday, 9:00 AM to 5:00 PM Central.

Derp & Fetch (Empty Bar LLC)
1600 Highland Dr
Hastings, MN 55033
United States
Phone: (651) 428-0177