Contact

Questions about an order, a return, or which toy survives a determined chewer? Email or call and a person will answer.

Email: derpandfetch@gmail.com
We reply within one business day.

Phone: (651) 428-0177

Hours: Monday–Friday, 9:00 AM – 5:00 PM Central Time.

Derp & Fetch
A trade name of Empty Bar LLC, a Minnesota limited liability company
1600 Highland Dr
Hastings, MN 55033
United States

This is our business mailing address, not a retail storefront — we sell online only. Returns are handled by email; we'll send you a prepaid label and the right return address for your item.

Orders and shipping

Shipping is free on every order within the United States, with no minimum. Orders are processed in 1–3 business days and typically arrive 6–11 business days after you order. Full details are in our Shipping Policy and Refund Policy.